Marketplace

Online marketplace — automation saved 22 hrs/week

Engagement length: 4 weeks · Client: B2B marketplace (vendors + buyers)

The challenge

Team of 2 marketers manually running every email, nurture, and lead hand-off. Attribution was a spreadsheet. Leads rotting.

Our strategy

Moved to HubSpot + Klaviyo dual stack. Built 14 automated flows covering both sides of the marketplace (vendor onboarding + buyer nurture).

Execution

4-week sprint: lead scoring, lifecycle stages, 7 email flows, 2 SMS flows, MQL → SQL handoff. Dashboards for every stage.

The numbers

📈

22 hrs/week

Marketing time saved

📈

4h → 2min

Lead response time

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+180%

Nurture conversion

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Full funnel

Attribution clarity

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Case study — Online marketplace — automation saved 22 hrs/week